How to Find and Reprint a CC Receipt with the Customer's Signature

To find and reprint a CC receipt with the customer's signature using the last 4 digits of the CC, follow these steps:

1. On the POS App: Navigate to page 3 and select Batch History.

2. In Batch History:

• Choose the date when the ticket was paid.
• Note: The "To Date" should be selected as the day after the payment date. Then, click Search Selected Date.
• Example: If the ticket was paid on 06.16, you should search from 06.16 to 06.17.
• Next, click the button with the three horizontal lines icon for each batch to access Batch Detail.

3. In Batch Detail:

• Enter the last 4 digits of the CC used for the payment and click Search.
• Select the ticket and click the button with the three horizontal lines icon to access Ticket Detail.

4. Print the Receipt:

• Click the Print Merchant & Sale receipts button. The printer will then print the ticket with the customer's signature.